Returns & Exchanges
At Percy's Pet Products, we want your stylish companion to look their best, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn pet apparel. If the fit isn't perfect or the style isn't quite right, we are committed to making it right for you and your furry friend.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are free of pet hair and odors.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned fashion items, we will process your refund or ship out your new exchange size within 5-7 business days.